Top PhoneBurner features

Sales teams know that every second counts. PhoneBurner helps reps connect with more leads, follow up faster, and close deals efficiently—all without extra software.

This power dialer automates workflows, boosts call volume, and streamlines outreach, making it a go-to tool for sales professionals. But how does it stack up against other solutions? That’s where Dimmo comes in. It simplifies software evaluation, helping teams compare tools like PhoneBurner and choose the best fit for their needs.

Let’s break down the standout features of PhoneBurner and how it can transform your sales process.

PhoneBurner is a cloud-based sales acceleration platform designed to help sales teams connect with more leads in less time. It streamlines outbound calls, automates follow-ups, and enhances productivity—all without requiring additional software or complex setups.

Key Features and Capabilities:

• Power Dialing – Engage up to 4x more contacts with efficient, high-speed dialing.
• Lead Management – Organize, track, and nurture leads within the built-in CRM or integrate with platforms like Salesforce, HubSpot, and Zoho.
• Automated Follow-Ups – Send 1-click voicemails, emails, and SMS messages to keep prospects engaged.
• Call Recording & Analytics – Monitor performance, review calls, and gain insights to improve outreach strategies.
• Sales Cadence & Workflow Automation – Customize outreach sequences and distribute leads automatically.
• TCPA/FCC Compliance – Built-in safeguards help ensure teams meet compliance requirements.
• Live Coaching & Call Monitoring – Managers can listen in, provide feedback, and support reps in real time.

PhoneBurner scales to fit teams of any size and operates from a central admin portal for seamless management. With no installations, contracts, or setup fees, it’s a flexible solution for businesses looking to boost outbound sales efforts.

PhoneBurner offers three subscription plans, all with unlimited dialing. A free trial is available—no credit card required.

• Standard – $165/user/month – Includes call tracking, email tools, 1-click voicemails, and 30-day call recording.

• Professional – $195/user/month – Adds AI noise cancellation, 20,000 contact imports/month, live call monitoring, and 90-day call recording.

• Premium – $215/user/month – Offers 50,000 contact imports/month, a dedicated inbound number, SMS, priority support, and unlimited call recording.

Unlimited dialing starts at $126/month. Non-dialing admin seats are free.

PhoneBurner is designed to streamline outbound calling and sales efforts, making it a valuable tool for businesses that rely on phone-based outreach. It helps teams improve efficiency, track performance, and engage with leads more effectively. Here are the main areas where PhoneBurner is used:

Manually dialing numbers slows down productivity. PhoneBurner’s auto-dialer eliminates this hassle by automatically connecting sales reps with leads, allowing them to have more live conversations in less time.

Call centers use PhoneBurner to handle high call volumes efficiently. The platform provides tools for call routing, monitoring, and performance tracking, ensuring agents stay productive and engaged.

Businesses running telemarketing campaigns benefit from PhoneBurner’s automation and follow-up features. It helps teams reach prospects, track interactions, and follow up with ease.

Sales reps working remotely or in-office can use PhoneBurner to connect with leads, manage pipelines, and close deals faster. Integration with CRMs ensures a smooth workflow.

With built-in reporting, managers can monitor call activity, conversions, and team performance in real time. These insights help optimize strategies and improve results.

Recording calls helps businesses train employees, ensure compliance, and review conversations for insights. PhoneBurner offers flexible recording options to support these needs.

By automating tasks and providing essential sales tools, PhoneBurner helps teams stay productive, organized, and compliant while driving better sales results.

PhoneBurner is packed with tools designed to help sales teams work smarter, not harder. From automating calls to tracking performance, it streamlines every step of the outreach process. Below are some of the key features that make PhoneBurner a top choice for sales acceleration.

PhoneBurner allows users to record calls for training, quality assurance, and performance reviews. Sales managers can listen to past conversations to identify areas for improvement and ensure consistent messaging. Depending on the plan, recordings are stored for 30, 90, or unlimited days, giving teams flexibility in managing their call history.

Organizing and prioritizing leads is easy with PhoneBurner’s built-in lead management system. Users can segment contacts, assign follow-up actions, and automate lead distribution to keep outreach structured and efficient. It integrates seamlessly with major CRMs, allowing for smooth data transfers and tracking.

With PhoneBurner, sales teams can easily store, organize, and update contact details in one place. The system ensures that all relevant information is accessible, making it easier to personalize interactions and maintain strong relationships with prospects. Custom fields and filters help users manage large databases without hassle.

Keeping track of past conversations, emails, and SMS interactions is crucial for effective sales. PhoneBurner logs all communication history, so reps always have context before reaching out. This feature helps sales teams stay on top of follow-ups and avoid repetitive or irrelevant messages.

PhoneBurner’s power dialer eliminates manual dialing, letting reps call more leads in less time. The system automatically moves from one call to the next, skipping voicemails and bad numbers. With no awkward delays, conversations feel natural and productive.

Leaving voicemails one by one can be time-consuming. With PhoneBurner, reps can drop pre-recorded messages with a single click, allowing them to move on to the next call without repeating themselves. This feature increases efficiency without sacrificing personalization.

Managers can listen in on live calls to provide instant feedback and support. This is especially useful for training new team members and ensuring sales reps follow best practices. With real-time coaching, teams can improve performance and close more deals.

PhoneBurner doesn’t just speed up calls—it also streamlines follow-ups. Users can send automated emails and SMS messages based on call outcomes, keeping prospects engaged without extra manual effort. Email tracking helps reps know when messages are opened, making follow-ups more strategic.

Sales teams can create personalized outreach sequences, including calls, emails, and SMS, to match their workflow. Automated reminders help reps stay on track, ensuring no lead falls through the cracks.

PhoneBurner provides detailed reports on call activity, conversions, and team performance. Managers can track key metrics, identify trends, and make data-driven decisions to optimize their sales process.

With these features, PhoneBurner helps sales teams work more efficiently, close more deals, and maintain better customer relationships.

Sales teams often struggle with inefficiencies, compliance risks, and inconsistent follow-ups. PhoneBurner helps overcome these challenges by automating key tasks, improving call quality, and ensuring seamless outreach. Here’s how it solves common business problems:

Manually dialing each number wastes valuable time. PhoneBurner’s power dialer automates the process, allowing reps to reach up to four times more contacts without additional software. This means more conversations and fewer delays.

Keeping track of prospects can be overwhelming. With automated email and SMS follow-ups, sales teams can maintain consistent communication without the risk of forgetting key touchpoints. Interaction tracking ensures no lead falls through the cracks.

Staying compliant with TCPA and FCC regulations is critical for outbound sales. PhoneBurner includes built-in compliance tools, live call monitoring, and call recording features, helping businesses stay within legal guidelines while maintaining call quality.

Without clear data, it’s hard to improve team performance. PhoneBurner’s real-time analytics and reporting provide visibility into call activity, conversions, and agent efficiency, allowing managers to make data-driven decisions.

Switching between different tools can slow down sales teams. PhoneBurner integrates with popular CRMs like Salesforce, HubSpot, and Zoho, ensuring a smooth workflow and eliminating the need for manual data entry.

By addressing these challenges, PhoneBurner helps sales teams increase efficiency, improve engagement, and close more deals with less effort.

PhoneBurner is designed for businesses and professionals who rely on outbound calling to generate leads, close deals, and manage customer relationships. Its flexible features make it a great fit for various industries and team sizes. Here’s who can benefit the most:

Sales professionals use PhoneBurner to connect with more leads, automate follow-ups, and manage their sales pipeline. The power dialer helps them increase call efficiency without sacrificing personalization.

Businesses running outbound call centers can use PhoneBurner to streamline operations, monitor agent performance, and ensure compliance with industry regulations.

Companies focused on lead generation and cold calling can leverage PhoneBurner’s automation tools to reach more prospects, track conversations, and improve conversion rates.

Recruiters can quickly connect with job seekers and employers, track candidate interactions, and automate communication to speed up the hiring process.

Agents and brokers use PhoneBurner to follow up with leads, schedule appointments, and stay in touch with clients, making the sales cycle more efficient.

Businesses that provide customer support over the phone can benefit from PhoneBurner’s call tracking, recording, and follow-up features to enhance service quality.

Whether it’s for sales, customer outreach, or recruitment, PhoneBurner helps teams work smarter, connect faster, and close more deals with less effort.

PhoneBurner offers a range of powerful tools to enhance outbound calling, but like any platform, it has its strengths and limitations. Here’s a look at the key pros and cons:

Pros

• Boosts efficiency – The power dialer allows users to make more calls in less time, increasing productivity.
• No per-minute fees – Unlike many dialers, PhoneBurner offers unlimited dialing without extra charges.
• Easy to use – The platform has a simple, user-friendly interface that requires minimal training.
• CRM integration – Connects with popular CRMs like Salesforce, HubSpot, and Zoho for seamless workflow management.
• Call tracking and recording – Helps sales teams analyze conversations, improve performance, and ensure compliance.
• Flexible call handling – Features like local ID, voicemail drop, and SMS messaging enhance engagement.
• Live call monitoring – Managers can listen in, coach, and track agent performance in real time.

Cons

• Higher cost – Pricing may be steep for smaller teams or individual users.
• Limited inbound features – While great for outbound calls, it lacks robust inbound call management.
• No mobile app – Users must access the platform through a web browser, limiting mobility.
• Basic reporting – While helpful, some users may need more advanced analytics for in-depth insights.
• Softphone requirement – Some plans require the use of a softphone instead of direct dialing.

Overall, PhoneBurner is a strong choice for businesses that prioritize outbound calling and need a solution to increase efficiency and engagement.

1. Does PhoneBurner support international calling?

Yes, PhoneBurner allows users to make international calls, but availability and rates may vary depending on the plan and location. Users should check with PhoneBurner for specific country support.

2. Can I use my existing phone number with PhoneBurner?

Yes, PhoneBurner lets users make calls using their existing phone number, ensuring consistency in caller ID for clients and prospects.

3. Does PhoneBurner offer team collaboration features?

Yes, managers can assign leads, track team performance, and use live call monitoring and coaching tools to support their sales teams.

4. What security measures does PhoneBurner have?

PhoneBurner ensures compliance with industry regulations like TCPA and FCC, offers call recording storage with encryption, and integrates with secure CRM platforms.

5. Can I customize call scripts and workflows?

Yes, PhoneBurner allows users to create custom call scripts, email templates, and workflows to match their sales strategy and improve efficiency.

PhoneBurner is a powerful tool for sales teams looking to streamline their outbound calling and boost productivity. With features like power dialing, CRM integration, call tracking, and live coaching, it helps businesses connect with more leads and close deals faster.

If you’re evaluating sales acceleration tools, consider using Dimmo to compare PhoneBurner with other options. Dimmo’s AI-powered insights and detailed software evaluations can help you find the best solution for your team.