
Trellus
We support teams who experience low conversations on the phones by providing auto dialing and real time coaching AI capabilities.Intro
Trellus is not your average software suite. It’s a robust, adaptable platform built to support an impressive range of use cases across multiple industries. Whether you're analyzing social network data, streamlining energy transactions, managing health promotion programs, or organizing large-scale events, Trellus is designed to meet the demands of complex workflows.
What makes Trellus stand out is its versatility. It’s just as effective in helping private investors navigate capital markets as it is in managing logistics for a floral design event. It can even serve as a tool for data center monitoring and infrastructure management—highlighting its capability to bridge the gap between front-end user needs and back-end technical demands.
In this review, we take a closer look at the many ways Trellus can be put to work. Each section explores a different application area, giving you a clear picture of its strengths, flexibility, and practical value in real-world scenarios.
Company Overview
- Location: Long Beach, New York, United States
- LinkedIn Page: linkedin.com/company/trellusLinkedIn
- Website: bytrellus.comsupport.bytrellus.com+3bytrellus.com+3Trellus+3
- Founded: 2019
- Team Size: Approximately 14 employees
Trellus burst onto the AI sales scene in early 2023. Initially focused on improving Zoom meetings, the company quickly realized its tech could transform sales calls specifically.
Pricing Analysis
Trellus uses a flexible, credit-based pricing model designed to scale with your needs. While specific pricing requires a demo, here are the key takeaways:
- Credit-based system offers flexibility over fixed subscriptions
- Lightweight Chrome extension integrates easily with tools you already use
- Focus on AI features that enhance sales conversations, not unnecessary extras
Benefits
Trellus helps teams work smarter by combining AI coaching, automation, and analytics. Here’s how it adds value across different roles and industries:
- Improves conversation quality with real-time AI feedback during calls
- Reduces admin tasks by automating transcriptions, notes, and CRM updates
- Boosts sales results through smarter pitches, follow-ups, and buyer insights
- Speeds up training with in-call coaching and playbook-aligned guidance
- Provides managers with performance data and coaching opportunities
Features and Functionalities
Trellus combines AI with practical tools to boost productivity and streamline workflows. Here’s what sets it apart:
- CRM Integration: Syncs directly with Salesforce, HubSpot, and other CRMs to centralize data and reduce app-switching
- AI Conversation Intelligence: Provides live transcriptions, insights, sentiment analysis, and suggestions to improve calls in real time
- Dialing Systems: Includes an Auto Dialer and smart dialing features for efficient cold calling and lead management
- Workflow Automation: Automates call summaries, note syncing, and follow-up task creation, reducing administrative work
- Analytics & Reporting: Offers real-time team performance data, enabling managers to track metrics and make data-driven decisions
Integration Ecosystem
Trellus seamlessly integrates with the tools your team already uses, adding value without disrupting existing workflows:
- Native Integrations: Works with major CRMs like HubSpot, Salesforce, Salesloft, Outreach, and Apollo.io
- Custom Integration: Trellus can build new integrations within 1-2 days for platforms not listed
- Technical Requirements: Requires cloud-based CRMs, OAuth2 security, admin access, and modern browsers
- API/Webhook Support: Enables custom workflows and instant syncing with systems that lack direct integration
Security and Compliance
Trellus prioritizes data security with multiple layers of protection and full transparency in their practices:
- Data Processing Agreements: Specifies limited data usage and strict compliance with data protection laws
- Client-Side Encryption: Ensures private data remains secure, even in legal situations
- Data Minimization: Retains data only as long as necessary, with options for deletion
- Privacy Policies: Clear guidelines on data collection, use, and protection
Customer Support and Resources
Trellus provides straightforward customer support, although specific options may vary:
- Technical Support: Likely offers dedicated assistance, especially for custom integrations
- Training Resources: Includes video tutorials, user guides, and possibly webinars or live training for easy onboarding
- Knowledge Base: Self-service guides and feature explanations for quick solutions
- User Community: Possible community forums for sharing best practices and troubleshooting
Pros
- Versatile applications across multiple industries
- Real-time AI coaching that improves calls with live transcriptions and instant feedback
- Eliminates administrative tasks by automating summaries and CRM updates
- Seamless CRM integration with Salesforce, HubSpot, and more
- Intuitive and easy-to-use interface for quick adoption
Cons
- AI call recording may raise privacy concerns for some users
- May lack deep specialization for niche industries
- Adapting to AI suggestions can require a learning curve
Company Summary
Trellus is a company that helps small businesses deliver their products to local customers on the same day. They provide a service that allows local stores to compete with big online retailers by offering fast and reliable delivery. Trellus also has a marketplace where customers can shop from various local businesses in one place. (bytrellus.com)
Price Estimate
Trellus charges businesses a predictable monthly subscription fee and a flat delivery fee based on mileage. This pricing model helps small businesses manage costs effectively. (prnewswire.com)
Who is Trellus for?
Trellus is designed for small to medium-sized businesses, typically with 1 to 50 employees. Common users include:
- Retail Store Owners
- E-commerce Managers
- Operations Managers
- Marketing Coordinators
- Customer Service Representatives
Industries served include:
- Retail
- Food and Beverage
- Health and Wellness
- Home Goods
- Professional Services
Features, Functionalities, and Benefits
- Same-Day Delivery Service: Enables local businesses to offer fast delivery to their customers. (bytrellus.com)
- Local Marketplace: A platform where customers can shop from various local businesses in one place. (bytrellus.com)
- Transparent Pricing: Predictable monthly subscription and flat delivery fees based on mileage. (prnewswire.com)
- Driver Network: Utilizes local drivers to ensure timely deliveries. (bytrellus.com)
- Community Engagement: Partners with local nonprofits and organizations to support community initiatives. (bytrellus.com)
Use Cases
- Retail Stores: Offering same-day delivery to compete with larger online retailers.
- Food and Beverage: Delivering products like baked goods or specialty foods to local customers quickly.
- Health and Wellness: Providing fast delivery of health products to customers in need.
- Home Goods: Ensuring timely delivery of home products to enhance customer satisfaction.
- Professional Services: Sending documents or products to clients efficiently.
Who Are Their Best Customers?
Trellus works with a variety of local businesses, including:
- Florists: Ensuring fresh flower deliveries to customers.
- Chocolatiers: Providing same-day delivery of chocolates and confections.
- Toy Shops: Delivering toys to customers for special occasions.
- Liquor Stores and Breweries: Offering delivery with tracking and ID verification. (prnewswire.com)
What Makes Trellus Different?
Trellus stands out by focusing on empowering small businesses to compete with large online retailers through same-day delivery and a local marketplace. Their commitment to community engagement and support for local economies sets them apart. (bytrellus.com)
Legal Info:
- Privacy Policy: Not publicly available.
- Terms of Service: Not publicly available.
More Demos (1)
Interactive Demos (5)
Useful Links & Resources
Related companies