Thoughtly

Thoughtly helps businesses deploy AI phone agents in minutes to handle inbound and outbound sales and customer support related calls.

About:

Thoughtly is revolutionizing calling by helping businesses deploy human-like AI voice agents in under 20 minutes.

Using a no-code, drag and drop UI, users write or import the agent's script, customize the agents voice and personality, and deploy - no technical expertise required.

Thoughtly agents come pre-skilled and are able to handle calls for Retail, Real Estate, Hospitality, Transportation, Legal, Utility, and Insurance companies out-of-the-box.

For those customers looking to deploy AI agents without lifting a finger, Thoughtly has an Agent Accelerator Program.

Best fit for:

Employee Count: 10-250

Location: North America

Industries: Consumer Services, Retail, Insurance, Home Services, Hospitality, Auto Services, Real Estate, Legal, Recruitment

Job Titles: Marketing, Sales & RevOps Leaders

Key Features:

No-code drag and drop AI Builder
Easy customization of AI agent's voice and personality
One-time training of AI Agent on your company's policies
Dashboard to review agent's performance

Company Summary

Thoughtly is a company that creates smart computer programs called AI voice agents. These agents can talk to people on the phone, helping businesses answer calls and assist customers without needing human workers. This makes customer service faster and more efficient. (prnewswire.com)

Price Estimate

Thoughtly offers different plans based on what a business needs. They have a Free Plan to start with, and paid plans that offer more features. The cost depends on how much the AI agents are used. For example, making a phone call with an AI agent costs about 9 cents per minute. You can find more details on their billing page. (docs.thoughtly.com)

Who is Thoughtly for?

Thoughtly is designed for businesses of various sizes, from small companies to large enterprises. It’s especially useful for:

Customer Service Managers: Who want to improve how they help customers.
Sales Teams: Looking to talk to more potential customers.
Operations Managers: Aiming to make their call centers work better.
IT Professionals: Who need to set up and manage AI systems.
Business Owners: Wanting to save money and time on customer calls.

Industries that benefit from Thoughtly include:

Financial Services
Healthcare
Real Estate
Legal Services
Retail

These businesses use Thoughtly to handle customer calls more effectively. (prnewswire.com)

Features, Functionalities, and Benefits

Thoughtly offers several helpful features:

Conversation Editor: A simple tool where you can create and change how the AI agents talk to customers without needing to know computer coding. (thoughtly.com)
Skills Library: A collection of tasks the AI agents can do, like setting up appointments or answering common questions. (thoughtly.com)
One-Time Training: You can teach the AI agents once, and they keep learning and updating themselves over time. (thoughtly.com)
Agent Editor: Customize how the AI agents sound and act to match your company’s style. (thoughtly.com)
Conversation Insights: See reports on how the AI agents are performing to help make them better. (thoughtly.com)

Use Cases

Businesses use Thoughtly in several ways:

Answering Customer Questions: The AI agents can handle common questions, so human workers can focus on more complex issues.
Setting Up Appointments: They can schedule meetings or appointments for customers.
Following Up on Leads: The agents can call potential customers to see if they’re interested in products or services.
Sending Reminders: They can remind customers about upcoming appointments or payments.
Handling Large Call Volumes: During busy times, the AI agents can manage many calls at once, reducing wait times.

These uses help businesses provide better service and operate more efficiently. (prnewswire.com)

Who Are Their Best Customers?

One example of a company using Thoughtly is a home renovation business. They used Thoughtly’s AI agents to handle customer calls and saw a 117% increase in appointments set. This means they were able to schedule more jobs and grow their business. (prnewswire.com)

What Makes Thoughtly Different?

Thoughtly stands out because it offers a simple, no-code platform that lets businesses set up AI phone agents quickly. Unlike other services that still rely on human workers, Thoughtly’s AI agents can handle calls on their own, making customer service faster and more cost-effective. (prnewswire.com)