TextMagic

TextMagic is an international text messaging company that helps small businesses engage with their customers

About:

TextMagic is a business text messaging service that enables companies to transform customer experiences through easy-to-use SMS marketing software. It can be used for sending notifications, alerts, reminders, confirmations, and SMS marketing campaigns anytime, anywhere. Companies use TextMagic to improve customer engagement, streamline communications, and enhance their marketing efforts

Best fit for:

Employee: Count: 51-200

Location: North America,U.K., Canada, and Australia

Industries: E-commerce, service, hospitality, healthcare, travel, event planning, and more

Job Titles: Marketing, Sales & RevOps LeadersMarketing Manager, Customer Service Manager, Operations Manager, Small Business Owner, Communications Director

Key Features:

Bulk Messaging: Send mass SMS messages quickly and affordably to staff, leads, and customers6.

Two-way SMS Conversations: Engage directly with leads and customers through real-time text chats6.

Automation: Set up autoresponders, surveys, and triggered messages based on keywords or actions6.

List Management: Import contacts, create lists, and segment audiences for targeted campaigns6.

Global Coverage: Send messages to over 200 countries with support for text-enabled landlines6.

Integration: Connect with CRM systems, helpdesk software, and other apps via API or Zapier

Company Summary

TextMagic is an international company that helps small businesses communicate with their customers through text messages. They offer easy-to-use software for sending notifications, reminders, confirmations, and marketing messages. (textmagic.com)

Price Estimate

TextMagic offers different pricing plans:

Essential Plan: Pay-as-you-go, costing $0.049 per text message.
Professional Plan: Monthly subscription with volume discounts; for example, 1,000 texts per month at $42.
Connect Plan: Monthly plan for integrating with existing communication platforms, starting at $20 for 2,000 texts per month.

For more details, visit their pricing page: (textmagic.com)

Who is TextMagic for?

TextMagic is designed for small to medium-sized businesses, typically with 10 to 500 employees. Common users include:

Marketing Managers
Customer Support Representatives
Sales Professionals
Operations Managers
Business Owners

Industries served include retail, healthcare, education, real estate, and hospitality.

Features, Functionalities, and Benefits

Mass Texting: Send messages to many people at once.
Two-Way SMS Chat: Have real-time text conversations with customers.
Personalized Messages: Customize texts with customer names and details.
Scheduled Messaging: Plan messages to be sent at specific times.
Integrations: Connect with over 1,000 apps like CRMs and marketing tools.
Analytics: Track message delivery and responses to measure success.

Learn more about their features here: (textmagic.com)

Use Cases

Businesses use TextMagic for:

Marketing Campaigns: Sending promotions and special offers to customers.
Appointment Reminders: Notifying clients about upcoming appointments.
Order Confirmations: Confirming purchases and delivery details.
Customer Support: Answering questions and providing assistance via text.
Internal Communications: Keeping staff informed about company updates.

Who Are Their Best Customers?

TextMagic serves a variety of businesses, including:

Retail Stores: Sending promotions and sale notifications.
Healthcare Providers: Reminding patients of appointments.
Educational Institutions: Informing students and parents about events.

Specific customer stories are not provided in the available sources.

What Makes TextMagic Different?

TextMagic stands out by offering an easy-to-use platform that integrates with over 1,000 apps, allowing businesses to manage SMS, email, voice, and live chat from one place. Their focus on small to medium-sized businesses ensures tailored solutions for effective communication. (textmagic.com)