Planhat
We help our customers grow and retain their customer revenue.About:
Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value. The company was founded in Stockholm, Sweden in 2015 and has a team of 150+ people across Europe, North America, South America, and APAC.
Best fit for:
Employee Count: 100-50,000
Location: North America, South America, Western Europe, Eastern Europe, Asia-Pacific, Latin America, Nordic Region
Industries: Software, Business Services, Connected Businesses, Financial Services, Healthcare & Life Sciences, IT Services
Job Titles: CCO, Head of Customer Success, Director of Customer Success, VP of Customer Success
Key Features:
- Customer lifecycle management
- Customer health
- Expansion and renewal management
- Customer onboarding
Company Summary
Planhat is a company that creates software to help businesses manage their relationships with customers. Their tools help companies keep track of customer information, automate tasks, and improve customer satisfaction. (planhat.com)
Price Estimate
Planhat does not publicly list its pricing. For specific pricing details, you can contact them directly through their website. (planhat.com)
Who is Planhat for?
Planhat is designed for businesses of various sizes, from small companies to large enterprises. It’s especially useful for:
- Customer Success Managers
- Sales Teams
- Service Teams
Industries that benefit from Planhat include:
- Software
- IT Services
- Business Services
- Healthcare & Life Sciences
- Financial Services
Features, Functionalities, and Benefits
- Data Management: Combine all customer data into one place for a complete view. (planhat.com)
- Automation & Integrations: Set up automatic tasks and connect with other tools to save time. (planhat.com)
- Workflow Management: Create and manage tasks to guide customer interactions. (planhat.com)
- Presentation Tools: Use data to create stories and share insights with customers. (planhat.com)
- Security: Keep customer information safe with strong security measures. (planhat.com)
Use Cases
Companies use Planhat for:
- Customer Success: Helping customers achieve their goals and stay satisfied. (planhat.com)
- Product-led Growth: Improving user experience from trial to full use. (planhat.com)
- Sales Management: Streamlining the sales process to close more deals. (planhat.com)
- Service Management: Providing excellent service to turn clients into promoters. (planhat.com)
Who Are Their Best Customers?
Notable customers include:
- Softcat: Uses Planhat to manage customer relationships effectively. (planhat.com)
- Redis: Utilizes Planhat to handle customer data and improve satisfaction. (planhat.com)
- Epidemic Sound: Employs Planhat to streamline customer interactions. (planhat.com)
What Makes Planhat Different?
Planhat stands out by offering a flexible and powerful platform that combines data management, automation, and workflow tools to help businesses focus on their customers. (planhat.com)
Legal Info:
- Privacy Policy: (planhat.com)
- Terms of Service: (planhat.com)
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