Influitive

Influitive is the market-leading advocacy, community, and engagement platform for customer-obsessed brands.

About:

Influitive works with forward-thinking marketers and digital businesses who want a better way to engage customers and mobilize advocates. Their easy-to-use SaaS platform combines industry-leading customer advocacy tools, expert services, and training with intelligent automation, gamification, and personalization features that drive extreme engagement and customer growth at scale. Companies use Influitive to increase referrals, references, reviews, case studies, and more.

Best fit for:

Employee Count: 400+

Location: Global

Industries: Software, IT, Financial Services, Healthcare

Job Titles: Chief Marketing Officer, VP of Customer Success, Director of Customer Advocacy, Customer Marketing Manager, Community Manager

Key Features:

Advocate Discovery: Identify and recruit potential advocates from your customer base.

Gamified Campaigns: Create engaging challenges and activities to drive advocate participation.

Personalization Engine: Deliver tailored content and experiences based on advocate profiles.

Rewards & Recognition: Incentivize advocates with points, badges, and tangible rewards.

Reporting & Analytics: Track program performance and measure ROI with robust reporting tools.

Integration Capabilities: Connect with CRM, marketing automation, and other key systems.

Company Summary

Influitive is a company that helps businesses turn their customers into enthusiastic supporters. They offer tools that encourage customers to share positive experiences, provide referrals, and participate in communities, all of which help the business grow. (influitive.com)

Price Estimate

Influitive offers different plans based on the needs of a business. They have options for customer advocacy and digital community solutions. For specific pricing details, it’s best to contact their sales team directly. (influitive.com)

Who is Influitive for?

Influitive is ideal for medium to large businesses, typically with 100 to over 5,000 employees. Common users include:

Marketing Managers
Customer Success Managers
Community Managers
Sales Directors
Product Managers
Industries they serve include:
Technology
Software Development
Financial Services
Healthcare
Education

Features, Functionalities, and Benefits

Customer Advocacy: Tools to encourage customers to share positive experiences and refer others. (influitive.com)
Customer Communities: Platforms to build and manage online communities where customers can interact and support each other. (influitive.com)
Gamification: Adding game-like elements to engage customers and make participation fun. (influitive.com)
Personalized Campaigns: Creating tailored experiences for customers to keep them engaged. (influitive.com)
Analytics and Reporting: Tools to measure the success of advocacy and community programs. (influitive.com)

Use Cases

Companies use Influitive for:

Generating Referrals: Encouraging satisfied customers to refer new clients. (influitive.com)
Collecting Customer Feedback: Gathering insights to improve products and services. (influitive.com)
Building Online Communities: Creating spaces for customers to connect and share experiences. (influitive.com)
Enhancing Customer Onboarding: Using gamified campaigns to educate new customers. (influitive.com)
Increasing Product Adoption: Encouraging customers to use more features through engagement programs. (influitive.com)

Who Are Their Best Customers?

Notable customers include:

Adobe: Uses Influitive to engage customers and gather valuable feedback. (influitive.com)
Cisco: Leverages Influitive to build strong customer communities and drive advocacy. (influitive.com)
IBM: Utilizes Influitive to enhance customer engagement and support. (influitive.com)

What Makes Influitive Different?

Influitive stands out by combining customer advocacy and community engagement into a single platform. They use gamification and personalized experiences to make customer participation enjoyable and rewarding, helping businesses build stronger relationships with their customers. (influitive.com)