About:
Backbase provides an innovative Engagement Banking Platform that helps banks and credit unions re-architect their operations around the customer. Companies use Backbase to streamline their digital transformation, deliver seamless and personalized experiences across all channels, and compete effectively with fintech and big tech challengers. The platform unifies retail, business, and wealth management services, enabling financial institutions to create fully integrated customer journeys. By leveraging Backbase's out-of-the-box solutions and open architecture, banks can rapidly deploy new features, integrate with fintech partners, and drive customer engagement while reducing costs and improving operational efficiency.
Best fit for:
Employee Count: 500-100,000+
Location: Global
Industries: Banking, Financial Services, Credit Unions
Job Titles: CFO, CTO, Head of Digital Banking, Chief Innovation Officer, VP of Customer Experience
Key Features:
- Digital Onboarding: Streamline account opening with fully digital, omnichannel customer acquisition journeys.
- Digital Banking: Develop and launch top-rated banking apps for retail and business customers.
- Digital Lending: Accelerate loan originations with smart, automated lending processes.
- Digital Investing: Offer comprehensive wealth management solutions from trading to portfolio management.
- Digital Assist: Empower front-office employees with tools to enhance customer service and engagement.
- Journey Orchestration: Create and manage personalized customer journeys across all touchpoints and channels.
