Name: Supered - Software Adoption
Uploaded: 2024-10-10T20:55:17.000Z
Duration: 3 min 51 s
Description: Supered helps users learn software and enforces digital processes.

supered prof logo.png

Supered

Supered bakes guidance, training, enablement and process enforcement inside of software tools you use daily. Learning and enablement must happen through repetition and in the flow of work. Supered allows for that. Supered works on any URL and is HubSpot biased, meaning we have some features that work especially well in HubSpot CRM. We have two faces to our product, one for your company to use for your employees, and one for consulting companies or software companies to use across your clients.

Supered - Software Adoption

In this video, you see Super, a tool that adds help right inside HubSpot or any website. It shows a lightning bolt icon next to a contact view and explains how to use it. Then it guides you step by step to fix missing deal data. You see sales tips at each deal stage and links to the right slide deck. You even watch it work in LinkedIn and ClickUp by highlighting where to click. Super keeps training and processes in your workflow so no one gets lost.

Overview of Super as a tool that helps people learn software and enforce digital processes, with a HubSpot focus but compatible with any URL-based application.

Introduction to Super

How Super delivers training and documentation in the flow of work by embedding tips, explanations, and videos directly inside tools like HubSpot without leaving the tab.

In-App Embedded Tips

Using Super’s overlay to enforce data integrity and guide users step-by-step within HubSpot, showing how to add missing contacts and providing next-best actions like sales enablement prompts.

Guided Processes in HubSpot

Demonstration of Super working across various URL-based tools—Salesforce, Pipedrive, ClickUp, LinkedIn—by embedding lightning bolts that link to relevant step-by-step guides.

Cross-Platform Compatibility

Showcasing Super’s ability to highlight UI elements and lead users through tasks (e.g., connecting an email inbox in HubSpot), enabling learning by doing within any web application.

Interactive Walkthroughs

Overview of advanced Super use cases for software and consulting companies, including a client-facing learning version and the ability for HubSpot partners to duplicate portals.

Additional Features for Partners

Supered helps users learn software and enforces digital processes.

 RevOps, Operations, Sales Directors, Sales Enablement, Customer Success, Onboarding

Supered is a software company that helps businesses use tools like HubSpot more effectively. They provide in-app guidance and support to make learning and using these tools easier. ([supered.io](https://www.supered.io/?utm_source=openai))

company_summary

Supered is designed for businesses of various sizes, from small companies to large enterprises. It's especially useful for:

- Sales Teams
- Marketing Teams
- Customer Support Teams
- Revenue Operations Teams
- Consultants

Industries that benefit from Supered include technology, finance, marketing, and healthcare. ([supered.io](https://www.supered.io/?utm_source=openai))

company_icp

Supered offers different pricing plans for companies and consultants. For detailed pricing information, you can visit their pricing page. 

price_estimate

Supered stands out by offering real-time, in-app guidance tailored specifically for revenue teams. Unlike traditional Digital Adoption Platforms (DAPs), Supered provides flexible, easy-to-implement solutions that integrate seamlessly with existing tools, ensuring a cohesive and efficient user experience. ([supered.io](https://www.supered.io/company/about?utm_source=openai))

company_uniqueness

- **Triggers**: Provides embedded documentation, giving users the right information exactly when they need it. ([supered.io](https://www.supered.io/companies?utm_source=openai))

- **Process Rules**: Surfaces content at the right moment, ensuring users receive relevant guidance during their workflow. ([supered.io](https://www.supered.io/companies?utm_source=openai))

- **Guides**: Offers step-by-step walkthroughs to help users navigate tasks with clear instructions. ([supered.io](https://www.supered.io/companies?utm_source=openai))

- **Updates**: Delivers real-time announcements to keep teams informed with timely updates. ([supered.io](https://www.supered.io/companies?utm_source=openai))

- **Sidekick**: Acts as an omni-access intranet, allowing users to quickly find what they need, no matter where they are. ([supered.io](https://www.supered.io/companies?utm_source=openai))

- **Action Plans**: Provides guided onboarding by defining and assigning tasks to ensure smooth execution for employees and customers. ([supered.io](https://www.supered.io/companies?utm_source=openai))

- **White Label**: Allows full branding customization, enabling companies to rebrand Supered with their colors and logo. ([supered.io](https://www.supered.io/companies?utm_source=openai))

- **Homebase**: Creates personalized dashboards for teams, offering a centralized hub for information. ([supered.io](https://www.supered.io/companies?utm_source=openai))

- **Analytics**: Provides clear insights to optimize performance by tracking usage and effectiveness. ([supered.io](https://www.supered.io/companies?utm_source=openai))

features

Companies use Supered for:

- **Onboarding New Employees**: Providing step-by-step guides to help new hires learn company tools and processes.

- **Improving Tool Adoption**: Embedding documentation and process rules to ensure teams use tools like HubSpot effectively.

- **Real-Time Support**: Offering in-app guidance to answer user questions as they arise.

- **Process Documentation**: Creating and sharing process rules to maintain consistency across teams.

- **Client Enablement**: Consultants use Supered to help their clients adopt and utilize tools more efficiently.

use_cases

Supered has been successfully used by various companies. For example:

- **HIVE**: A company that improved their clients' HubSpot adoption and efficiency using Supered's in-app guidance and tailored walkthroughs. ([supered.io](https://www.supered.io/?utm_source=openai))

- **Kasmarick**: Implemented Supered's Process Rules and cards in their client portal, enhancing user adoption and understanding of platform changes. ([supered.io](https://www.supered.io/?utm_source=openai))

best_customers

For legal information, you can refer to Supered's Privacy Policy and Terms of Service on their website.