Survicate
Survicate is an effortless survey software that helps businesses collect continuous customer feedback across multiple channels.About:
Survicate enables companies to create engaging surveys with ease, including NPS, CSAT, and CES. It allows businesses to collect continuous customer feedback through email, web, in-product, and mobile app surveys. Companies use Survicate to tap into customer insights, build surveys in minutes without coding, automate feedback collection, and integrate with their favorite tools to enrich data with customer feedback.
Best fit for:
Employee Count: 51-200
Location: Global
Industries: Software, Financial Services, Healthcare, E-commerce, Education
Job Titles: Product Managers, Marketing Managers, Customer Experience Managers, UX Researchers, CRM Managers
Key Features:
- Multi-channel surveys: Collect feedback via email, website, mobile app, and in-product surveys.
- Customizable templates: 150+ professional templates for various user research projects.
- Advanced targeting: Show surveys to the right users at the right time.
- One-click integrations: Connect with CRM, marketing, and analytics tools seamlessly.
- Automated feedback collection: Set up recurring surveys for continuous insights.
- Insights Hub and AI Assistant: Create surveys quickly and analyze results efficiently.
Company Summary
Survicate is a company that helps businesses create and send surveys to their customers. These surveys can be used to gather feedback and understand what customers think about their products or services. (survicate.com)
Price Estimate
Survicate offers different pricing plans:
- Free Plan: $0 per month, includes 25 responses per month.
- Starter Plan: $99 per month, includes 100 responses per month.
- Growth Plan: $199 per month, includes 100 responses per month.
- Volume Plan: Starting from $999 per month, for high-volume feedback needs.
- Pro Plan: Starting from $999 per month, for businesses with complex customer journeys.
- Enterprise Plan: Custom pricing for large teams needing custom solutions.
For more details, visit their pricing page. (survicate.com)
Who is Survicate for?
Survicate is designed for businesses of various sizes, from small startups to large enterprises. It’s especially useful for:
- Company Size: Small businesses to large enterprises.
- Job Titles:
- Product Managers
- Marketing Managers
- Customer Experience Managers
- User Researchers
- Business Analysts
- Industries:
- Software as a Service (SaaS)
- E-commerce
- Healthcare
- Financial Services
- Retail
Features, Functionalities, and Benefits
Survicate offers several features to help businesses collect and analyze customer feedback:
- Easy Survey Creation: Build surveys quickly using a simple drag-and-drop tool, no coding needed. (survicate.com)
- Multiple Channels: Send surveys via email, on your website, in your mobile app, or through Intercom messenger. (survicate.com)
- Customization: Add your logo, brand colors, and custom messages to make surveys match your brand. (survicate.com)
- Integrations: Connect Survicate with tools like HubSpot, Intercom, and Google Analytics to combine survey data with other information. (survicate.com)
- Analytics: View survey results in real-time and use AI to analyze open-ended responses. (survicate.com)
Use Cases
Companies use Survicate in various ways:
- Product Feedback: Gather user opinions to improve products. (survicate.com)
- Customer Satisfaction: Measure how happy customers are with services. (survicate.com)
- Market Research: Understand market needs and preferences. (survicate.com)
- Website Feedback: Collect insights on website usability. (survicate.com)
- Employee Feedback: Get feedback from employees to improve the workplace. (survicate.com)
Who Are Their Best Customers?
Survicate is trusted by over 1,500 companies, including:
- HubSpot: Uses Survicate to gather customer feedback and improve their services.
- Spotify: Utilizes Survicate to understand user preferences and enhance their platform.
- Atlassian: Employs Survicate to collect insights from users to develop better products.
What Makes Survicate Different?
Survicate stands out by offering an easy-to-use platform that allows businesses to collect feedback across multiple channels and analyze it effectively. Their integrations with popular tools and AI-powered analytics help companies make informed decisions based on customer insights. (survicate.com)
Legal Info:
For more information, you can visit their Privacy Policy and Terms of Service pages.
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