SurveyMonkey
SurveyMonkey is a leading AI-powered survey and feedback management solution, enabling millions of users across more than 300,000 organizations around the world to collect feedback, interpret the results, and identify actionable insights to drive growth and innovation.About:
SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.
Best fit for:
Employee Count: 100-2,000
Location: North America, Great Britain, Australia, Canada
Industries: Tech, Professional Services, Healthcare, Consumer Goods
Job Titles: Marketing Leaders, Customer Experience, HR Leaders
Key Features:
- Easily create surveys and forms with our easy-to-use platform, 400+ expert-built templates, 25+ question types, customized branding, advanced logic, and more
- Collect information and feedback from almost anywhere, using web, email, QR code, social media, and SMS collectors
- Send surveys to your own customers, or target audiences with our global panel of 175M+ people and 200+ targeting options
- Use SurveyMonkey Genius® to create better surveys, gather higher-quality responses, and spot insights faster with AI
- Uncover insights that you can act on quickly, at scale, with our simple built-in reports and dashboards, advanced analysis, significance testing, benchmarks, and data exports
- Connect your survey data with 175+ integrations, including including MailChimp, HubSpot, Zoom, Google Drive, Microsoft Teams, and Constant Contact, to automate workflows and maximize value across your tech stack
- Seamlessly collaborate with your teammates with flexible access and control
Company Summary
SurveyMonkey is a company that helps people create and share online surveys. Their tools make it easy for anyone to ask questions and collect answers to make better decisions. They serve over 20 million questions every day, helping businesses and individuals gather important information. (surveymonkey.com)
Price Estimate
SurveyMonkey offers several pricing plans:
FLEX Plan: $49 per month, billed monthly. This plan includes unlimited surveys, 1,000 responses per month, and access to analysis tools. (surveymonkey.com)
Standard Monthly Plan: $99 per month, billed monthly. (surveymonkey.com)
Advantage Annual Plan: $39 per month, billed annually at $468. (surveymonkey.com)
Premier Annual Plan: $119 per month, billed annually at $1,428. (surveymonkey.com)
Team Advantage Plan: $25 per user per month, starting at three users, billed annually. (surveymonkey.com)
Team Premier Plan: $75 per user per month, starting at three users, billed annually. (surveymonkey.com)
For more details, visit their pricing page.
Who is SurveyMonkey for?
SurveyMonkey is designed for organizations of various sizes, from small businesses to large enterprises. Typical users include:
Company Size: Small businesses (10-50 employees), mid-sized companies (51-500 employees), and large enterprises (500+ employees).
Job Titles: Marketing Managers, HR Professionals, Product Managers, Customer Experience Specialists, and Researchers.
Industries: Technology, Healthcare, Education, Financial Services, and Government.
Features, Functionalities, and Benefits
SurveyMonkey offers a range of features to help users create effective surveys:
500+ Expert Templates: Access a variety of pre-designed templates for different survey needs. (surveymonkey.com)
Pre-Written Questions: Choose from over 1,800 questions to ensure clarity and effectiveness. (surveymonkey.com)
Advanced Survey Logic: Use features like question and page randomization to reduce bias. (surveymonkey.com)
Multilingual Surveys: Create surveys in multiple languages to reach a broader audience. (surveymonkey.com)
Mobile Accessibility: Design surveys that are optimized for mobile devices, ensuring respondents can participate from anywhere. (lynnjenkins.com)
Use Cases
Companies use SurveyMonkey for various purposes, including:
Customer Satisfaction: Gather feedback to improve products and services.
Employee Engagement: Assess employee satisfaction and identify areas for improvement.
Market Research: Understand market trends and consumer preferences.
Event Feedback: Collect opinions from attendees to enhance future events.
Product Testing: Evaluate new product ideas before launch.
Who Are Their Best Customers?
SurveyMonkey serves a diverse range of customers across various industries. While specific customer stories are not provided in the available sources, notable organizations in technology, healthcare, education, financial services, and government sectors utilize SurveyMonkey to gather insights and make informed decisions.
What Makes SurveyMonkey Different?
SurveyMonkey stands out due to its user-friendly interface, extensive template library, and advanced features like multilingual support and mobile optimization. These elements make it accessible for users of all skill levels to create effective surveys and gather valuable insights. (surveymonkey.com)
Legal Info:
For detailed information on SurveyMonkey’s policies, you can refer to their Privacy Policy and Terms of Service.
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