Search

Spiky.ai logo

Spiky.ai

Improve sales outcomes and change the way your revenue teams sell through Real Time Insights, Personalized Coaching AI, and Automation.
Ball TriangleAnimated representation of three balls

Intro

Sales teams today face more pressure than ever—tight targets, endless calls, shifting buyer behavior, and an overwhelming amount of data that often leads nowhere. Traditional tools promise to help but usually fall short when it comes to providing actionable, real-time guidance. That’s where Spiky.AI comes in.

Spiky.AI isn’t just another dashboard or analytics tool. It’s a real-time performance engine that overlays your existing sales stack and changes the way teams sell. With built-in AI-powered coaching, actionable insights during and after calls, and a layer of smart automation, Spiky empowers reps to close more deals while enabling managers to lead with clarity and precision.

In this review, we’ll dive into the key features of Spiky.AI, explore how it integrates into your workflow, and look at why it’s becoming the go-to platform for forward-thinking revenue teams.

Company Overview

  • Location: Boston, Massachusetts, United States
  • LinkedIn Page: Spiky.AI on LinkedIn
  • Website: https://www.spiky.ai
  • Founded: 2020
  • Team Size: Approximately 41 employees

Pricing Analysis

Spiky.AI offers flexible pricing with five tiers designed to support everyone from individual users to large enterprises. Each plan scales based on meeting volume, feature access, and team size.

  • Free Plan: $0/month — 10 meetings, 40 questions; includes transcription, comments, and reel sharing
  • Plus Plan: $15/month ($18 billed annually) — 30 meetings, 60 questions; adds team tools, Spiky Agent, and keyword tracking
  • Pro Plan: $24–$29/month — 30 meetings, 100 questions; includes AI coaching, CRM/Slack integration, and playbooks
  • Premium Plan: $40–$49/month — Unlimited meetings, 200 questions; best for high-volume teams needing advanced analytics
  • Enterprise Plan: Custom pricing — All features, unlimited usage, dedicated support, and security for large organizations

Benefits

Spiky.AI delivers measurable value by saving time, boosting performance, and helping teams work smarter. Here's how it impacts key areas of sales operations:

  • Saves time with automated note-taking: Generates summaries and to-do lists for each attendee, saving reps 1–2 hours weekly
  • Improves sales performance: Real-time coaching and AI insights help increase close rates—some teams reported a 7% uplift
  • Boosts team productivity: EQ insights and performance scoring led to a 20% productivity increase across teams
  • Enhances meeting efficiency: Automatically identifies action items and highlights key engagement moments and communication clarity
  • Turns conversations into product insights: Makes it easy to extract customer feedback and apply it to product development
  • Accelerates training and onboarding: Enables teams to build libraries of call snippets for repeatable coaching and faster ramp-up

Features And Functionalities

Spiky.AI brings together real-time coaching, intelligent automation, and data-driven insights in one platform. Its features work together to improve sales conversations, streamline workflows, and drive better outcomes.

  • Real-Time Insights: Live guidance during meetings helps reps stay on message, follow playbooks, and adapt to customer cues instantly
  • Personalized Coaching AI: Offers tailored feedback for individuals, teams, and deals using patterns from top performers and conversation data
  • Automated Action Items: Automatically identifies and assigns next steps, reducing post-call admin and improving accountability
  • Call Recording & Transcription: Records and transcribes meetings securely across major platforms, enabling search, training, and async review
  • Sales Engagement & AI Add-ons: Tracks keywords, sentiment, and engagement trends; supports forecasting and better deal predictions with machine learning

Integration Ecosystem

Spiky.AI integrates smoothly with the tools your team already uses, reducing manual work and creating a connected, efficient workflow.

  • CRM Integrations: Syncs automatically with Salesforce and HubSpot to keep records updated without manual data entry
  • Meeting Platform Support: Works with Google Meet, Microsoft Teams, and Zoom with auto-join and calendar sync features
  • Custom API Access: Allows tailored integrations for unique workflows, including full access to transcripts and meeting data
  • Productivity Gains: Users report significant improvements in closure rates, productivity, and call review efficiency due to seamless data flow

Security and Compliance

Spiky.AI prioritizes enterprise-level security and global compliance, giving teams peace of mind when handling sensitive data.

  • Encrypted Storage: All recordings and transcripts are encrypted at rest and in transit using Amazon data centers
  • Global Compliance: Fully adheres to GDPR (EU) and KVKK (Turkey) for international data protection standards
  • Consent Management: Built-in tools automatically send consent emails before recording, helping ensure legal clarity
  • User Control: Offers self-service data deletion and transparent privacy policies to give teams full control over their information
  • Dedicated Support: Robust resources and help center coverage for security, privacy, and compliance topics

Customer Support and Resources

Spiky.ai delivers standout customer support that goes far beyond the norm for software platforms.

  • Proactive Onboarding: Support team reaches out to new users to offer guided setup, not just reactive help
  • Personalized Assistance: Users describe the team as friendly, agile, and unusually hands-on
  • Easy Setup: The platform is simple to use, but onboarding ensures you get full value from day one
  • Comprehensive Help Center: Includes documentation for core features, privacy, and integrations
  • High Satisfaction: Exceptional support contributes to Spiky’s perfect 5.0/5 user ratings and smooth implementation

Pros

  • Real-time coaching during meetings keeps reps on track and improves outcomes
  • Automated, scalable coaching ensures consistency across teams
  • Detailed meeting analytics turn conversations into actionable insights
  • Generous free tier (up to 10 meetings/month) for risk-free testing
  • Outstanding customer support with proactive onboarding
  • Perfect 5.0/5 user rating shows high satisfaction across platforms

Cons

  • Meeting and question limits on lower-tier plans may require costly upgrades for high-volume teams
  • Learning curve involved in adapting to AI-driven insights
  • Per-user pricing can get expensive for larger teams, especially at the Premium level

Company Summary

Spiky.ai is a company that uses artificial intelligence to help businesses improve their online meetings. Their platform analyzes conversations to provide insights that enhance communication and boost sales performance. (spiky.ai)

Price Estimate

Spiky.ai offers several pricing plans:

  • Free Plan: $0 per month, includes 10 meetings per user.
  • Pro Plan: $24 per user per month, includes 20 meetings per user.
  • Premium Plan: $40 per user per month, offers unlimited meetings.
  • Enterprise Plan: Custom pricing for large-scale enterprises.

For more details, visit their pricing page.

Who is Spiky.ai for?

Spiky.ai is designed for businesses of various sizes, from small teams to large enterprises. It’s especially useful for:

  • Company Size: Small teams to large enterprises.
  • Job Titles: Sales Representatives, Customer Success Managers, Product Managers, Team Leaders, Business Analysts.
  • Industries: Technology, Finance, Healthcare, Education, Retail.

Features, Functionalities, and Benefits

  • Meeting Transcription & Summarization: Converts meetings into text and provides concise summaries.
  • Real-Time Feedback & Coaching: Offers immediate insights during meetings to improve communication.
  • CRM Integration: Syncs with platforms like Salesforce and HubSpot to streamline workflows.
  • Engagement Metrics: Analyzes participant engagement, including attention and sentiment.
  • Automated Action Items: Identifies and tracks tasks arising from meetings.

For more information, visit their features page.

Use Cases

Companies use Spiky.ai for:

  • Sales Performance Enhancement: Analyzing sales calls to improve strategies and close rates.
  • Customer Success Optimization: Monitoring client interactions to boost satisfaction and retention.
  • Training & Onboarding: Providing feedback to accelerate new employee training.
  • Meeting Efficiency: Summarizing meetings and tracking action items to improve productivity.

For more details, see their use cases.

Who Are Their Best Customers?

Spiky.ai has been utilized by various companies to enhance their sales and communication processes. For instance, a Head of Sales Enablement reported a 7% increase in sales closure rates after implementing Spiky.ai. (spiky.ai)

What Makes Spiky.ai Different?

Spiky.ai stands out by offering real-time, AI-driven insights during meetings, focusing on video analysis rather than just text. This approach provides a comprehensive understanding of communication dynamics, setting it apart from competitors. (help.spiky.ai)

Legal Info:

Interactive Demos (0)

Useful Links & Resources

Related companies