Pylon
The support system built for B2B companies.About:
Pylon combines 6+ tools that post-sales teams purchase separately including a Ticketing System, Knowledge Base, AI Support, Account Management platform, Customer Marketing--all-in-one.
Best fit for:
Employee Count: 50-250
Location: North America, Europe, Israel
Industries: Software
Job Titles: Customer Support, Customer Success, Solutions Engineering
Key Features:
- Omnichannel Ticket Tracking (Slack, Email, Chat Widget, Microsoft Teams, Forms)
- Knowledge Base
- Customer Portal
- Account Management
- AI Support
- Workflow Management
- Marketing Automation
Company Summary
Pylon is a company that helps businesses create and manage mortgage services using advanced technology. They provide tools that allow companies to build and automate mortgage processes efficiently. (pylonlending.com)
Price Estimate
Pylon offers customized solutions tailored to each client’s needs. For specific pricing details, it’s best to contact Pylon directly through their website. (pylonlending.com)
Who is Pylon for?
Pylon is designed for businesses of various sizes, from small startups to large enterprises. It’s especially useful for:
- Wealth Management Firms: Companies helping clients invest in real estate.
- Fintech Companies: Businesses offering financial technology solutions.
- Homebuilders: Companies constructing new homes.
- Banks and Lenders: Financial institutions providing loans.
- Mortgage Servicers: Companies managing mortgage loans.
These businesses typically range from 50 to over 5,000 employees and operate in industries like finance, technology, and real estate. (pylonlending.com)
Features, Functionalities, and Benefits
- Decisioning Engine: Provides real-time credit evaluations to ensure accurate loan approvals.
- Capital Access: Offers direct connections to Wall Street for better loan pricing.
- Command Center: A platform designed to help loan officers manage their tasks efficiently.
- Compliance & Risk Management: Automated systems to ensure all loans meet legal requirements.
- Elements: A set of tools to create user-friendly mortgage application experiences. (pylonlending.com)
Use Cases
Companies use Pylon for:
- Wealth Management: Helping clients invest in real estate with competitive mortgage products.
- Fintech Integration: Embedding mortgage solutions into financial technology platforms.
- Homebuilding: Offering flexible mortgage options to homebuyers.
- Banking: Streamlining the mortgage origination process without increasing staff.
- Mortgage Servicing: Managing loan originations efficiently with digital tools. (pylonlending.com)
Who Are Their Best Customers?
Pylon collaborates with various forward-thinking companies across multiple industries. Specific customer stories are not publicly detailed, but their solutions are trusted by businesses aiming to modernize their mortgage services. (pylonlending.com)
What Makes Pylon Different?
Pylon stands out by offering a comprehensive, technology-driven platform that combines software, capital markets access, and underwriting in one place. This integrated approach allows businesses to launch and manage mortgage products efficiently without the complexities of traditional methods. (pylonlending.com)
Legal Info:
For detailed legal information, including their Privacy Policy and Terms of Service, please visit Pylon’s official website. (pylonlending.com)
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