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Medefy

We guide members through the complexity to help them find the most cost-effective care.
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About:

Revolutionize your health plan.

Easy access. Expert guidance. Lower costs.

You’re not alone.

Health benefits have become richer and more complex for everyone. This means more confusion for members. More work for HR teams. And higher costs for companies and clients.

Medefy can help.

We guide members through the complexity to help them find the most cost-effective care.

Get a Complete View of Your Benefits.

Our simple and intuitive app makes it easy for members to view, find, and access their individual benefits information and personal data-all in one place.

Education That Never Quits.

We don't have an off-season. Medefy educates your plan members year-round about the value of their benefits and how best to use them.

AI Meets Human Expertise.

Our AI processes and organizes your complex health plan information to empower our live, human experts to provide instant, personalized guidance.

Benefits Guidance for Any Moment.

Our expert Care Guides are available to steer members towards low-cost, high-quality care, 24/7.

Best fit for:

Employee Count: Self-insures Employers 300-3,000

Location: North America

Industries: All

Job Titles: HR Leaders, Benefits Administrators, Insurance Brokers

Key Features:

  • Benefits Navigation
  • Member Communications
  • Insurance Accumulators
  • On-Demand Virtual Care
  • Virtual Behavioral Health
  • Digital Insurance Cards
  • 24/7 Live Benefits Expert Support
  • Benefits Document Centralization

Company Summary

Medefy is a company that helps people understand and use their health benefits more easily. They provide a simple app where users can see all their health benefits in one place and get help from real people anytime they need it. (medefy.com)

Price Estimate

Medefy does not publicly list their pricing. For specific pricing information, you can contact them directly through their website. (medefy.com)

Who is Medefy for?

Medefy is designed for companies of various sizes, including:

  • Small to Large Businesses: Companies ranging from small teams to large enterprises.
  • Job Titles: HR Leaders, Benefits Advisors, Public Sector Administrators, Third-Party Administrators (TPAs), Professional Employer Organizations (PEOs), and Health Plan Managers.
  • Industries: Public sector organizations, healthcare, education, manufacturing, and technology. (medefy.com)

Features, Functionalities, and Benefits

  • Centralized Benefits Information: Users can view all their health benefits and personal data in one easy-to-use app.
  • 24/7 Live Support: Access to real human experts anytime to help with healthcare decisions.
  • Educational Outreach: Continuous education for members about their benefits throughout the year.
  • AI and Human Expertise: Combines artificial intelligence with human support to provide personalized guidance.
  • Cost Savings: Helps users find high-quality, low-cost medical services to save money. (medefy.com)

Use Cases

Companies use Medefy to:

  • Simplify Health Benefits: Make it easier for employees to understand and use their health plans.
  • Provide Round-the-Clock Support: Offer employees 24/7 access to benefits experts.
  • Educate Employees: Continuously inform employees about their benefits and how to use them effectively.
  • Reduce Healthcare Costs: Guide employees to cost-effective healthcare options, saving money for both employees and employers. (medefy.com)

Who Are Their Best Customers?

  • City of Claremore: Achieved a 3x return on investment and saved significant time for their HR department by partnering with Medefy. (medefy.com)
  • Gateway First Bank: Initially doubled their return on investment, which increased to 9x after implementing Medefy’s incentives program. (medefy.com)

What Makes Medefy Different?

Medefy stands out by combining advanced technology with human expertise to make healthcare benefits easy to understand and use. Their app provides real-time, personalized guidance, helping users make informed healthcare decisions and save money. (medefy.com)

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