Helpjuice
Helpjuice is an AI-powered knowledge base software that delivers beautiful documentation, hassle-free adoption, and intelligent search from day one.About:
Helpjuice provides a comprehensive platform for creating, organizing, and sharing company knowledge. Companies use Helpjuice to streamline documentation, ensure teams have up-to-date and trusted resources, and improve collaboration. The platform offers AI-powered features, real-time collaboration, advanced search functionality, and customizable templates to help teams find and create information quickly. Helpjuice aims to transform how teams access and manage information, making it easy to centralize knowledge, onboard new employees, and keep everyone aligned.
Best fit for:
Employee Count: 10 to 10,000+
Location: Global (61% of customers in the United States)
Industries: Computer Software, Information Technology and Services, Financial Services, Internet, Healthcare
Job Titles: Chief Technology Officers, Product Managers, Customer Experience Managers, Knowledge Management Specialists, HR Directors
Key Features:
- AI-powered assistant: Generates content, answers questions, and automates tasks.
- Advanced analytics: Generate automated insights and identify trends in usage data.
- Customizable branding: Design personalized knowledge base themes to match your company's look.
- Multi-language support: Create and manage content in multiple languages for global teams.
- Integration capabilities: Connect with popular tools like Slack, Zendesk, and Google Analytics.
- Version control: Track document changes and revert to previous versions when needed.
Company Summary
Helpjuice is a company that provides software to help businesses create and manage their own knowledge bases. A knowledge base is like an online library where companies can store information, guides, and answers to common questions, making it easier for employees and customers to find the information they need. (helpjuice.com)
Price Estimate
Helpjuice offers several pricing plans: (helpjuice.com)
- Starter Plan: $120 per month for up to 4 users.
- Run-Up Plan: $200 per month for up to 16 users.
- Premium Limited Plan: $289 per month for up to 60 users.
- Premium Unlimited Plan: $499 per month for unlimited users.
All plans include all features, customer support, and expert customization. A 14-day free trial is available.
Who is Helpjuice for?
Helpjuice is designed for businesses of various sizes, from small teams to large enterprises. It’s especially useful for:
- Company Size: Small businesses to large enterprises.
- Job Titles:
- Customer Support Representatives
- Knowledge Managers
- Technical Writers
- Product Managers
- IT Administrators
- Industries:
- Technology
- Healthcare
- Education
- Financial Services
- Manufacturing
Features, Functionalities, and Benefits
Helpjuice offers several key features to help businesses manage their knowledge bases:
- Easy Content Creation: Users can write and format articles with text, images, and videos using a simple editor. (onlynocode.com)
- Organized Structure: Articles can be arranged into categories and folders, making it easy to find information. (onlynocode.com)
- Access Control: Control who can see or edit each article by setting permissions for different users or groups. (onlynocode.com)
- Collaboration Tools: Team members can work together on articles in real-time and leave comments for each other. (onlynocode.com)
- Customization: Choose from various themes and customize the look of your knowledge base to match your brand. (onlynocode.com)
- Analytics: Track how articles are performing and see which ones are most helpful to users. (onlynocode.com)
- AI-Powered Search: Quickly find information using advanced search features that can even look inside images and PDFs. (onlynocode.com)
- Language Support: Translate articles into over 300 languages to reach a global audience. (onlynocode.com)
Use Cases
Companies use Helpjuice in various ways:
- Customer Support: Reduce the number of support emails by providing customers with a self-service knowledge base. For example, Wefunder saw a reduction of at least 700 emails a week since they started using Helpjuice. (helpjuice.com)
- Employee Training: Speed up the onboarding process for new employees by giving them access to training materials. Epic Engineering saved 40 hours per employee during onboarding thanks to Helpjuice. (helpjuice.com)
- Internal Documentation: Store company policies, procedures, and other important information in one place for easy access by employees.
Who Are Their Best Customers?
Some notable companies that use Helpjuice include:
- KraussMaffei Technologies: This machinery manufacturing company reduced training sessions by 50% with their global sales team, as they can answer most of their questions by themselves. (helpjuice.com)
- Epic Engineering: A civil engineering firm that saved 40 hours per employee during onboarding by using Helpjuice. (helpjuice.com)
- Wefunder: An internet publishing company that reduced at least 700 emails a week since they started using Helpjuice. (helpjuice.com)
What Makes Helpjuice Different?
Helpjuice stands out because it offers a user-friendly platform that allows businesses to create and manage knowledge bases with ease. It provides extensive customization options, real-time collaboration features, and supports over 300 languages, making it suitable for companies of all sizes and industries. (onlynocode.com)
Legal Info:
For more information on Helpjuice’s policies, you can visit their Privacy Policy and Terms of Service pages.
More Demos (1)
Interactive Demos (0)
Useful Links & Resources
Related companies