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Common Room

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Common Room Demo

In this video, you’ll see Dimmo, a tool that brings data from channels like Slack, Twitter, LinkedIn, GitHub, Salesforce, and more into one place. You’ll learn how to add sources, set tag filters (for example, find buyers by job title, company size, or recent activity), and watch SDRs and AEs build segments. Then you’ll see unified customer profiles with lead scores and send top leads to email sequences with one click. Dimmo solves scattered data so teams can reach ready prospects fast.

Introduction to the anonymized Pied Piper instance, overview of connected data sources and the main home screen where SDRs and AEs build segments and access task lists.

Home Screen & Connected Sources

Navigating settings to add various data sources: social channels, engagement platforms, product usage warehouses, and import methods like APIs, CSVs, and webhooks.

Setting Up Data Sources

Defining tag criteria to categorize contacts automatically, such as configuring an economic buyer tag based on job titles and tech stack filters.

Creating Tags & Filters

Building a granular persona tag using firmographic data (company size, revenue) and engagement filters (LinkedIn reactions, recency) to identify high-potential leads.

Defining Ideal Customer Persona

Automatically applying tags when criteria are met and setting up segments to group contacts, such as product-qualified leads based on usage and nurture campaign engagement.

Applying Tags & Building Segments

Showcasing typical segments: economic buyers using specific tools, recent job changers, socially engaged members with high lead scores, product sign-ups, and pricing-page visitors.

Examples of Useful Segments

Inspecting a segment for ‘Ideal Persona & Power User’, viewing member details like organization history, tags, lead score, interaction summaries, and related profiles.

Reviewing Segment Members & Profiles

Using the individual profile to add a contact to an outreach sequence with one click, personalizing SDR messaging based on the context and lead score factors.

Enrolling Prospects into Sequences

Rolling up member data into an organizational view to see account details: team structure, roles, titles, and setting up account-based tags for ABM strategies.

Account-Level Insights

Filtering the activity stream to find specific interactions—like product complaints or bug reports—with auto-categorization, sentiment, and reply status.

Activity Filtering & Categorization

Emerging Sales Tech Demo Day

Common Room is a software company that helps businesses understand and connect with their customers by gathering information from various online platforms like Slack, Twitter, and Discord. This allows companies to see how people are talking about their products and services, helping them make better decisions and build stronger relationships with their customers. ([commonroom.io](https://www.commonroom.io/?utm_source=openai))

company_summary

Common Room offers different pricing plans to fit various needs:

- **Starter Plan**: Costs $7,500 per year and includes up to 35,000 contacts and 2 user seats.

- **Team Plan**: Priced at $20,000 per year, offering up to 100,000 contacts and 3 user seats.

- **Enterprise Plan**: Custom pricing for larger organizations, supporting up to 200,000 contacts and 10 user seats.

For more details, visit their pricing page. ([g2.com](https://www.g2.com/products/common-room/pricing?utm_source=openai))

price_estimate

Common Room offers several key features to help businesses connect with their customers:

- **RoomieAI™ Capture**: Automatically finds and collects important customer interactions from over 50 online platforms, so you never miss a buying signal. ([commonroom.io](https://www.commonroom.io/?utm_source=openai))

- **Person360™**: Combines all customer data into a single profile, making it easier to understand and engage with each customer. ([commonroom.io](https://www.commonroom.io/?utm_source=openai))

- **RoomieAI™ Activate**: Uses artificial intelligence to personalize messages and automate outreach, helping your team connect with customers more effectively. ([commonroom.io](https://www.commonroom.io/?utm_source=openai))

- **Integrations**: Works seamlessly with tools like Slack, Twitter, Discord, and more, bringing all your customer interactions into one place. ([commonroom.io](https://www.commonroom.io/?utm_source=openai))

- **Analytics and Reporting**: Provides insights into customer engagement and helps measure the success of your outreach efforts. ([commonroom.io](https://www.commonroom.io/?utm_source=openai))

features

Companies use Common Room in various ways to improve their customer relationships:

- **Identifying Potential Customers**: By monitoring online discussions, businesses can find and reach out to people interested in their products. ([commonroom.io](https://www.commonroom.io/?utm_source=openai))

- **Improving Customer Support**: Gathering feedback from multiple platforms helps companies address customer concerns more effectively. ([commonroom.io](https://www.commonroom.io/?utm_source=openai))

- **Enhancing Marketing Strategies**: Understanding where and how customers talk about your brand allows for more targeted marketing campaigns. ([commonroom.io](https://www.commonroom.io/?utm_source=openai))

- **Building Stronger Communities**: Engaging with users across different platforms fosters a sense of community and loyalty. ([commonroom.io](https://www.commonroom.io/?utm_source=openai))

use_cases

Common Room is designed for businesses of various sizes, from small startups to large enterprises. It's especially useful for:

- **Company Size**: Typically serves companies ranging from 50 to over 5,000 employees.

- **Job Titles**:
  - Community Managers
  - Marketing Managers
  - Sales Development Representatives
  - Product Managers
  - Customer Success Managers

- **Industries**:
  - Technology
  - Software Development
  - Marketing
  - Customer Support
  - Online Communities

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Common Room has successfully partnered with several notable companies:

- **Asana**: Utilized Common Room to gain better visibility into customer interactions and improve engagement strategies. ([commonroom.io](https://www.commonroom.io/?utm_source=openai))

- **Confluent**: Leveraged the platform to identify buying signals and enhance their sales pipeline. ([commonroom.io](https://www.commonroom.io/?utm_source=openai))

- **Figma**: Used Common Room to connect with their user community and gather valuable product feedback. ([commonroom.io](https://www.commonroom.io/?utm_source=openai))

best_customers

Common Room stands out by combining data from various online platforms into a single, easy-to-use interface. This comprehensive approach allows businesses to see the full picture of customer interactions, making it easier to engage effectively and build stronger relationships. ([commonroom.io](https://www.commonroom.io/?utm_source=openai))

company_uniqueness

For more information on Common Room's policies, you can visit their Privacy Policy and Terms of Service pages.