About:
Yotpo provides a comprehensive suite of tools designed to help eCommerce brands collect and leverage user-generated content (UGC) like reviews, ratings, and photos. By integrating seamlessly with various eCommerce platforms, Yotpo enables businesses to build trust and social proof, enhancing customer engagement and driving conversions. Companies utilize Yotpo to automate their review collection processes, enhance customer loyalty programs, and create personalized marketing campaigns that resonate with their audience. With features like AI-driven insights and multi-channel marketing capabilities, Yotpo empowers brands to optimize their customer relationships and maximize retention.
Best fit for:
Employee Count: 50-1,000+
Location: North America
Industries: E-commerce, Retail, Consumer Goods
Job Titles: Chief Marketing Officer, VP of Customer Experience, Director of E-commerce, Customer Success Manager, Marketing Manager
Key Features:
- Review Collection: Automate the gathering of product reviews and user-generated content.
- SMS & Email Marketing: Engage customers through targeted SMS and email campaigns.
- Loyalty Programs: Create and manage customer loyalty programs to drive repeat purchases.
- Integrations: Seamlessly connect with major eCommerce platforms and marketing tools.
- AI-Powered Insights: Leverage data analytics to optimize marketing strategies and customer engagement.
- Customizable Widgets: Display reviews and ratings on-site with customizable review widgets.