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HubSpot CRM

In this video, you learn how to use HubSpot’s free CRM. You will see how to add and filter contacts and companies. You will view and edit customer details, import your spreadsheet data, and set up your own dashboard. You will also build customer lists, start a sales pipeline, create deals, and check reports. HubSpot CRM keeps your team’s data in one place, so you stay organized and grow easily.

Introduction to HubSpot’s free CRM, signing up for an account, and overview of how it grows with your business.

Getting Started with HubSpot CRM

Learn how to view, filter, and preview contact records, and explore the detailed contact window with activities and properties.

Navigating Contacts

Add companies to your CRM, customize the columns with drag-and-drop, and see associated contacts, deals, and tickets.

Setting Up Company Records

Step-by-step guide to importing existing customer data from a spreadsheet into HubSpot’s CRM with automatic field mapping.

Importing Contacts from CSV

Edit your contact list columns for the data you need most and add new contacts on the fly directly in the CRM.

Custom Views and Quick Contact Creation

Create dynamic lists using filters like job title and last contact date to segment and target your outreach automatically.

Building Active Contact Lists

Set up and edit pipeline stages, create new deals with values and associations, and move them through your sales process.

Managing Deals in the Sales Pipeline

Use pre-built dashboards and reports, customize layouts, and monitor your sales, marketing, and service metrics in one place.

Visualizing Data with Reports

CEO, CMO, CTO, VP of Sales, Director of Marketing

HubSpot CRM offers several helpful features:

- **Contact Management**: Store and organize information about your customers.
- **Email Tracking**: See when customers open your emails.
- **Sales Pipeline Management**: Monitor the progress of sales deals.
- **Live Chat**: Communicate with website visitors in real-time.
- **Reporting Dashboard**: View detailed reports on sales and customer interactions.

You can learn more about these features on their website. 

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HubSpot CRM offers a free version with basic features. For more advanced tools, there are paid plans available. You can find detailed pricing information on their website. 

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HubSpot CRM is designed for businesses of all sizes, from small startups to large companies. It's especially useful for:

- **Sales Representatives**: To track and manage potential customers.
- **Marketing Managers**: To organize and analyze marketing campaigns.
- **Customer Service Agents**: To keep records of customer interactions.
- **Business Owners**: To oversee customer relationships.
- **Operations Managers**: To streamline business processes.

Industries that commonly use HubSpot CRM include technology, retail, healthcare, education, and finance. 

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HubSpot CRM is a tool that helps businesses keep track of their customers and manage relationships with them. It allows companies to organize customer information, follow up on sales, and improve customer service. 

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Companies use HubSpot CRM in various ways:

- **Lead Management**: To track potential customers and follow up with them.
- **Email Marketing**: To send targeted emails and monitor their effectiveness.
- **Customer Support**: To manage and respond to customer inquiries efficiently.
- **Sales Forecasting**: To predict future sales and plan accordingly.
- **Marketing Automation**: To automate repetitive marketing tasks.

For specific examples, you can explore their customer case studies. 

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HubSpot CRM is used by many well-known companies:

- **Casio**: The electronics company uses HubSpot to manage customer relationships and improve marketing strategies.
- **Suzuki**: The automobile manufacturer utilizes HubSpot to streamline its sales processes.
- **Airstream**: The travel trailer company employs HubSpot to enhance customer engagement and sales tracking.

You can read more about these success stories on their website. 

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HubSpot CRM stands out because it offers a free version with robust features, making it accessible for businesses of all sizes. It also integrates seamlessly with other HubSpot tools, providing a comprehensive solution for marketing, sales, and customer service. 

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You can review HubSpot's Privacy Policy and Terms of Service on their website. 