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1up

Answer sales questions, RFPs, and security questionnaires 10x faster.
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Intro

Picture this: You're preparing for a critical client presentation when you need that specific technical specification document. You start with Google Drive, check Confluence, browse Slack messages, then resort to asking colleagues via email. Thirty minutes later, you're still hunting for information that should take seconds to locate.

Knowledge workers spend approximately 20% of their time searching for information, with nearly 50% reporting they often can't find what they need. This translates to entire workdays lost each week to information hunting rather than value-creating activities. The problem intensifies when critical knowledge is scattered across multiple platforms—from document repositories and wikis to chat histories and email threads.

1up is an AI-powered knowledge management platform that promises to eliminate these inefficiencies by unifying your company's knowledge sources into a single, searchable interface. Instead of jumping between systems, you ask questions in natural language and receive instant, accurate answers drawn from all your organizational knowledge.

This review will help you determine whether 1up can solve your knowledge retrieval challenges. We'll examine its features, pricing, security measures, and real-world performance. Whether you're an operations manager dealing with scattered process documentation, an IT lead managing complex technical knowledge, or a knowledge management specialist seeking better organization methods, this analysis provides the clarity you need.

You'll understand exactly what 1up offers, how it compares to alternatives, and whether it's the right solution for your organization's knowledge management needs. Let’s dive in!

Company Overview

  • Location: Kokomo, Indiana
  • Website: www.going1up.com
  • Founded: 1998
  • Team Size: ~11 employees

Pricing Analysis

1up offers competitive pricing and strong ROI potential for mid-sized to large organizations. The 14-day free trial and $250/month starting price make it accessible, but its value shines for teams managing frequent knowledge tasks.

  • 14-day free trial; plans start at $250/month
  • Typical productivity gains of 20–30% with knowledge management software
  • Saves ~$1,000 per questionnaire in employee time

Benefits

1up helps teams reclaim time lost to information searches, boost productivity, and improve response times with robust security measures built-in.

  • Reduces time spent searching for information by centralizing knowledge
  • Answers complex technical questions in seconds using natural language queries
  • Automates Excel, Word, and web-based questionnaires, saving $1,000 per questionnaire
  • Reduces RFP response time by up to 90%, from 40 hours to 4 hours
  • Improves workforce efficiency by 20–30% for bottom-line impact

Features And Functionalities

1up provides AI-driven knowledge management that speeds up workflows, automates tasks, and ensures secure, accurate information delivery.

  • Delivers 90% faster sales responses by cutting through information silos
  • Automates form completion for RFPs and security questionnaires, saving ~$1,000 per questionnaire
  • Integrates with Slack, Teams, and Google Chat for seamless access within team workflows
  • Ensures data security with AES-256 encryption, SOC2 compliance, and secure logging
  • Uses self-learning AI that improves through user feedback for ongoing accuracy
  • Grounds answers in your company’s actual data to prevent AI hallucinations

Integration Ecosystem

1up connects multiple platforms into one unified, searchable knowledge base, making information easier to find and use. It enhances collaboration by breaking down silos and maintaining security across integrated systems.

  • Unifies data from Google Drive, Confluence, Notion, and more into a single interface
  • Provides accurate answers from any connected knowledge source via natural language queries
  • Enables real-time document access and co-authoring without leaving workspaces
  • Cuts document search time by up to 75%, improving team alignment and decision-making
  • Maintains document permissions and security throughout integrations
  • Reduces app switching, centralizes document management, and boosts productivity

Security And Compliance

1up ensures robust protection of sensitive data through expert-built security measures and strict compliance standards.

  • Built on a security framework developed by cybersecurity experts
  • SOC2 compliant with AES-256 encryption at rest
  • Data isolation between workspaces to prevent cross-contamination
  • Secure logging for audit transparency and traceability
  • Respects existing access controls in Google Drive, Confluence, and other integrations
  • Automates compliance questionnaires without risking data integrity
  • Designed with security-first principles, ideal for enterprise environments

Customer Support And Resources

1up offers comprehensive support and resources critical to a smooth implementation and long-term success.

  • Multiple support channels: email, chat, and phone (for enterprise customers)
  • Detailed documentation on integrations, permissions, and AI training
  • Training programs for IT, operations, and knowledge management teams
  • Guidance on security setup, compliance, and data integrity during implementation

Pros

  • Cuts RFP response times by 90%, saving about $1,000 per questionnaire in employee hours
  • Unified search across multiple platforms reduces time spent hunting for information
  • AI delivers direct, contextualized answers instead of just document links
  • Automates lengthy RFP and security questionnaire completion, boosting sales team efficiency
  • Maintains SOC2 compliance with AES-256 encryption for secure, centralized knowledge access

Cons

  • Starting price of $250/month may be too high for smaller teams and startups
  • Integration setup is complex, requiring IT coordination and ongoing permissions management
  • Teams face a learning curve adapting from traditional search to AI-driven responses
  • Heavy reliance on AI risks disruptions if the system is unavailable or inaccurate
  • API outages in integrated services can directly affect knowledge retrieval
  • Effectiveness depends on well-maintained, current source content, needing ongoing effort

Best fit for:

Employee Count: 500-1,000

Location: North America, Central America, South America, Western Europe, Eastern Europe, Asia-Pacific, Southeast Asia, Middle East, Africa, Oceania, Caribbean, Nordic Region, South Asia, Latin America, Caucasus Region

Industries: Tech

Job Titles: Sales

Company Summary

1up is a company that helps sales teams answer questions and complete forms much faster by using smart technology. They make it easier for salespeople to find the right information quickly, so they can do their jobs better. (1up.ai)

Price Estimate

1up offers a 14-day free trial. After that, plans start at $250 per month. For more details, you can visit their pricing page. (1up.ai)

Who is 1up for?

1up is designed for sales teams in companies of various sizes, typically ranging from 50 to 5,000 employees. Common job titles that benefit from 1up include:

  • Sales Representatives
  • Sales Managers
  • Sales Engineers
  • Account Executives
  • Business Development Representatives
    Industries that commonly use 1up include technology, education, and healthcare. (multiplatform.ai)

Features, Functionalities, and Benefits

  • Fast Answers to Sales Questions: 1up quickly provides accurate answers to complex sales questions, helping sales teams respond to customer inquiries more efficiently. (1up.ai)
  • Automated Form Completion: The platform can automatically fill out forms like RFPs and security questionnaires, saving time and reducing errors. (1up.ai)
  • Integration with Communication Tools: 1up works directly within tools like Slack, Teams, and Google Chat, allowing sales teams to get answers without leaving their communication platforms. (1up.ai)
  • Secure Data Handling: Built by cybersecurity experts, 1up ensures that all data is encrypted and users have full control over their information. (1up.ai)

Use Cases

Companies use 1up to:

  • Answer Sales Questions Quickly: Sales teams can get immediate answers to complex product questions, improving response times to customers. (1up.ai)
  • Automate Form Responses: Businesses can complete lengthy forms like RFPs and security questionnaires in minutes instead of hours. (1up.ai)
  • Enhance Sales Training: New sales representatives can learn about products faster by accessing accurate information through 1up. (1up.ai)

Who Are Their Best Customers?

Notable customers of 1up include:

  • Cleeng: A company that provides subscriber retention management solutions. They use 1up to help their sales team get quick, high-quality answers to technical questions. (1up.ai)

What Makes 1up Different?

1up stands out by focusing on automating answers to complex sales questions using AI, providing fast and accurate responses directly within communication tools like Slack and Teams. This approach helps sales teams work more efficiently and effectively. (1up.ai)

Legal Info:

For more information on 1up’s privacy practices and terms of service, you can visit their Privacy Policy and Terms of Service pages.

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